ACCESS
Physical Addresses:DHS-Division of Medicaid Services
1 West Wilson Street
Madison, WI 53703
Mailing Addresses:
DHS-DIVISION OF MEDICAID SERVICES
PO BOX 309
MADISON, WI 53707
Program Info:
Internet service available 24 hours a day. WKRP Call center hours: Monday-Thursday 8:00am-4:00pm; Friday, 8:00am-12:00pm.
None.
None.
Kenosha and Racine County residents : Call WKRP or access on-line applications: www.access.wi.gov
Not Applicable,
*Translation services available by request, English, Spanish,
BadgerCare Plus, Benefits, Food Stamps/SNAP, FoodShare, Health Insurance, Insurance, Katie Beckett, Medicaid, Medical Assistance, Nursing Home Medicaid, QUEST, Food Share, T19, WIC,
4/29/2026
Program Description:
If you live in Kenosha or Racine Counties, please call the Wisconsin Kenosha Racine Partners (WKRP) at 1-888-794-5820 or access the website, access.wi.gov
Wisconsin residents can use the ACCESS web site to:
- See if they might be eligible for FoodShare, Medicaid/BadgerCare Plus, Medicare part D, Wisconsin Works (W2), SeniorCare, WIC, school summer food programs, emergency food assistance or other programs they might be eligible for.
- Apply online for FoodShare, Medicaid, BadgerCare Plus, and the Family Planning Waiver Program
- Get up to date information about the status of their FoodShare, Medicaid/BadgerCare, Family Planning Waiver Program, SeniorCare, or
Caretaker Supplement benefits.
- Get replacement Forward card
- Report a job change online
- Get answers to common questions about benefits
- New ebtEDGE Mobile App for Viewing FoodShare Account Information
Members receiving FoodShare benefits can now view information about their FoodShare account using the ebtEDGE mobile app. Members can manage their healthcare, food, and Wisconsin Works benefits online through their ACCESS account or through the MyACCESS mobile app. Can be used to understand how to use the ACCESS app, support page, and flyer: https://www.dhs.wisconsin.gov/forwardhealth/partners/benefits.htm
*Call the Quest Card Customer Service hotline: (877) 415-5164 if your FoodShare card is lost, stolen or damaged, balance inquiry, to change your PIN or have other problems or questions with your FoodShare card.
**Fax documents (Verifcatons) to CDPU: 1-855-293-1822 OR
Mail documents to:
CDPU
P O Box 5234
Janesville, WI 53547-5234
***Contact Member Services at 1-800-362-3002 for questons about suspended benefits due to incarceration.***
MA Resources
This information is provided as is with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above.
Aging & Disability Resource Center may not be held liable for misuse of this information.
The ADRC does not recommend or screen the businesses or service organizations in our data base and is not responsible for any vendor business policies. Please use your discretion when calling
for services, requesting estimate, reviewing references and licensure. For professional license information, you can contact the Wisconsin Department of Regulation and Licensing
by phone: (608) 266-2112, or access their website: https://licensesearch.wi.gov/.
Please contact the ADRC if you need additional assistance or have any additional questions Kenosha County ADRC 8600 Sheridan Road; Kenosha, WI 53143 phone: 262-605-6646; email: adrc@kenoshacounty.org Hours: Monday-Friday 8:00am-5:00pm.
You can also contact the Better Business Bureau by phone: (800) 273-1002 or access their website: https://www.wisconsin.bbb.org
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