Access,Children and Family Services
Physical Addresses:
Division of Children and Family Services
8600 Sheridan Road Suite 200
Kenosha, WI 53143
8600 Sheridan Road Suite 200
Kenosha, WI 53143
Mailing Addresses:
8600 SHERIDAN ROAD SUITE 200
KENOSHA, WI 53143
KENOSHA, WI 53143
Phone Numbers:
| Type | Phone Number | Extension | Notes |
|---|
| Main phone | (262) 605-6582 | ||
| Alternate phone | (262) 605-6538 | Kinship Care | |
| Alternate phone | (262) 658-9570 | Birth to 3 Program |
Operating Agency:
In Charge:
Lisa Retzlaff/Allen Smith (Supervisors, CPS Unit)
Hours:
Office hours: Monday-Friday, 8:00am-5:00pm.After hours, call 262-605-6582; Service is available 24-hours.
Eligibility:
None
Fees:
None
Intake Process:
Call for information
Program Licenses
Accessibility:
Wheelchair accessible,
Languages:
English,
Website(s):
Email(s):
Keywords:
Abuse, Child, Abuse, Neglect, Adolescent Crisis, Child Abuse, Children, Crisis, Crisis, Adolescent, Crisis, Child/Youth, Domestic Violence, Homeless, Teen, Kinship, Neglect, Abuse, Parenting, Protective Services, Runaway, Spouse/Intimate Partner Abuse Counseling, Teen Crisis, Youth, Crisis,
Last Updated:
2/20/2026
Program Description:
Access provides a 24-hour, centralized intake and information service for child abuse and neglect.
In relating your report, you should be able to tell the ACCESS worker the name of the child, address and age. Describe the nature of the suspected abuse or neglect, including when and where it occurred. Provide the name of the suspected maltreater, their relationship to the child and any other information you think may be helpful. First hand information is very important.