National Cancer Program

Information specialists at NCI’s Cancer Information Service (CIS), NCI's contact center, are available to help answer your cancer-related questions whether you are a patient, family member or friend, health care provider, or researcher. Our service is available in English and Spanish. Provides accurate, up-to-date, and reliable information that is easy to understand and free of charge. Our trained information specialists provide personalized responses to a range of cancer questions, including: •tailored clinical trials searches •cancer research •how to find cancer treatment centers •cancer prevention and early detection •risk factors •symptoms •diagnosis and treatment •living with cancer •tissue donation •questions about NCI and its programs CIS can also help you quit smoking. The Smoking Quitline number is 1-877-44U-QUIT (1-877-448-7848). The service is available in English and Spanish, Monday through Friday, 9 a.m. to 9 p.m. ET. Important: NCI provides cancer-related information for your general knowledge and is not a substitute for a doctor's advice Also provides live, online assistance to users of NCI websites through LiveHelp, an instant messaging service. Through LiveHelp, Information Specialists provide answers to questions about cancer and help in navigating Cancer.gov, the NCI's website. LiveHelp is available from 9am-9pm ET and is available in English and Spanish. Through the telephone number or LiveHelp service, users receive: - Written materials from the NCI - Referrals to clinical trials and cancer-related services, such as treatment center, mammography facilities, or other cancer organizations - Assistance in quitting smoking from the Information Specialist trained in smoking cessation counseling. SD