Telecommunications Equipment Purchase Program (TEPP)

Physical Addresses:

North Tower, 6th Floor
4822 Madison Yards Way
Madison, WI 53705-9100

Mailing Addresses:

TEPP
PO BOX 7854
MADISON, WI 53707-7854

Phone Numbers:

Type

Phone Number

Extension

Notes

Main phone

(608) 231-3305

Fax Number

(608) 266-3957

(Click to open in Google Maps )

Program Info:

Public Service Commission of Wisconsin

Office Hours: 7:45am-4:30pm.

TEPP rules require that an applicant: Be a Wisconsin resident. Be a person who is deaf, hard of hearing, speech impaired, or mobility or motion impaired. and Need special equipment to use the telephone in the home or when traveling (like a TTY, volume control, visual alert system, etc.). TAP eligibility: WI resident, meet income guidelines, submit application materils, not receivng BadgerCare Plus or Medicaid. Call for full details

$100.00 co-payment except for persons who are hard of hearing and those who qualify for the TAP program

Applications available online, NOTE: Application assistance is available through the Society's Assets (SAI) Independent Living Center. Call 262-637-9128 for assistance with this program, in home phone assessment and installation assistance as needed. * Co pay assistance may be available through the Independent Living Center of Society's Assets. Please call 262-637-9128, and ask to speak to an independent Living Coordinator for further assistance and details. For more information or assistance, about the TAP HAA program, please contact the TAP Program Coordinator at 855-359-5252 or dhstap@dhs.wisconsin.gov

Full accessibility,

English, Spanish,

https://https://psc.wi.gov/Pages/ForConsumers/TEPP.aspx

pscrecordsmail@wisconsin.gov

Adaptive Aids, Funding, Assistive Devices, Assistive Technology, Funding, Deaf/Hearing Impaired, Financial Aid, Accessibility, Financial Assistance, Health Care, Hard of Hearing, Specialized Telecommunications Equipment, Telephone, Financial Assistanc,

12/23/2025

Program Description:

The Telecommunications Equipment Purchase Program (TEPP) is to help people with disabilities buy specialized equipment they need in order to use basic telephone services. The TEPP is one of several different programs paid for by the Wisconsin Universal Service Fund (USF) established by the Public Service Commission. Money collected from Wisconsin telephone service providers goes into the USF. There are no age or income limits, but an individual can only use a TEPP voucher, once every three years for the same type of disability. The value of the voucher depends on your disability. Vouchers are used to purchase specialized telecommunications equipment. There is a $100.00 co-payment . The Telecommunications Assistance Program (TAP) may be able to pay the $100.00 co-payment. TAP is a program is a program of the Bureau for the Deaf and Hard of Hearing (Department of Health & Family Services). TAP is only for persons who are deaf, deaf blind, or hard of hearing in a low-income household. The TEPP and TAP application are combined. * Independent Living Center (SAI) can assist with application process and have demo equipment to try. Call 262-637-9128 for complete details. Important Notice: The USF Administrator is Solix, Inc. Vendors will redeem vouchers by sending them to Solix, Inc. at the following mailing address: WI USF Administrator Solix, Inc. 10 Lanidex Plaza west Parsippany, NJ 07054 Solix can be reached by phone (844) 411-3861, TTY (844) 411-3862, fax (844) 411-3864, or via email at Tepp@Solixinc.com SD