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Kenosha ADRC Resource Library

Veteran Caregiver Support Program

Physical Addresses:
3001 Green Bay Road
North Chicago, IL 60064
Mailing Addresses:
Caregiver Support Coordinator
3001 GREEN BAY ROAD
NORTH CHICAGO, IL 60064
Phone Numbers:
(Click to open in Google Maps )
Program Info:
Operating Agency:
VA Great Lakes Health Care System
In Charge:
Pam Rosentreter, MSW, LCSW (Caregiver Support Program Manager)
Hours:
Care Line: Monday-Friday, 8:00am-8:00pm EST
Eligibility:
Call for details
Fees:
Call for details
Intake Process:
Call the Triage Line 224-610-2273, ext 8-2273 for information about services and eligibility, or speak to coordinator at any VA Medical Center
Program Licenses
Accessibility:
Not Applicable,
Languages:
English,
Website(s):
https://www.caregiver.va.gov/help_landing.asp
Email(s):
pamela.rosentreter@va.gov
Keywords:
Benefits, Veteran, Caregiver, Resource, Caregiver, Veteran, Veteran/Military Hotlines, Veterans, Veterans Benefits, Veterans, Caregiver,
Last Updated:
4/8/2026
Program Description:
Offering a comprehensive support network, to access group services, peer support mentoring, Caregiver Health and Wellbeing Coaching, respite services and more thru 2 seperate programs: - Program of General Caregiver Support Services (PGCSS): which is the core of VA's Caregiver Support Program (CSP). The program provides peer support mentoring, skills training, coaching, telephone support, online programs and referrals to availble resources to caregivers of Veterans. The Veteran must be enrolled in Department of Veterans Affairs health caare and be receiving assistance from a caregiver in order for the caregiver to participate. - Program of Comprehensive Assistance for Family Caregivers (PCAFC): Offers enhanced clinical support and services for caregivers of eligible Veterans who have a serious injury or illness and require in-person personal care services among other requirements. - VA's National Caregiver Support Line is a toll-free number for caregivers, family members, friends, Veterans, and community partners to contact for information related to caregiving and available supports and services. Call 1-855-260-3274 to learn more about the support that is available to you and for assistance connecting with the Caregiver Support Team at your local VA Medical Center. Whether you're in need of immediate assistance or have questions about what services you may be eligible for, the Caregiver Support Line team can help you. If you're just getting started with VA, calling the Caregiver Support Line is a great first step to take to learn more about the support that's available to you. SD

This information is provided as is with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Aging & Disability Resource Center may not be held liable for misuse of this information.

The ADRC does not recommend or screen the businesses or service organizations in our data base and is not responsible for any vendor business policies. Please use your discretion when calling for services, requesting estimate, reviewing references and licensure. For professional license information, you can contact the Wisconsin Department of Regulation and Licensing by phone: (608) 266-2112, or access their website: https://licensesearch.wi.gov/.

Please contact the ADRC if you need additional assistance or have any additional questions Kenosha County ADRC 8600 Sheridan Road; Kenosha, WI 53143 phone: 262-605-6646; email: adrc@kenoshacounty.org Hours: Monday-Friday 8:00am-5:00pm.

You can also contact the Better Business Bureau by phone: (800) 273-1002 or access their website: https://www.wisconsin.bbb.org

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